Ozark Maintenance Window

Troy Cable will have a Maintenance Window in the Ozark Area ONLY, on Friday morning, August 1, 2014, from 4:00 AM to 6:00 AM.

This window will only impact some fiber-to-the-home customers in the Ozark area. During this time all services for those customers will be affected for 10-15 minutes.

We apologize for any inconvenience.
Troy Cable


Cable Sports Southeast "CSS" (channel 25) has announced the network will completely discontinue service after 5.31.14. Channel 25 will be left open to air the SEC Network when it begins 8.14.14.

Ion Channel is moving to channel 126. FXX will begin airing in that channel slot-either 32 or 34 in your area.

My TV 4 currently on channel 2 in the Southern Region will be transitioning to channel 13. This channel is currently simulcast on both 2 and 13. Once the transition is made TV52 will transition from channel 52 to channel 2. Channel 52 will remain open for the SEC network ALT1 channel for overflow of any conflicting games.

Pike and Crenshaw Counties

TV52 is currently simulcast on channel 2 and channel 52. TV52 will transition to channel 2, and channel 52 will remain open for the SEC network ALT1 channel for overflow of any conflicting games.

Next week, AXS and HD NET movies will transition to MPEG4 in all areas is complete. HD customers must have a DCX set top box to receive MPEG4 programming.


TVonMySide.com is your source for up-to-date information about TV network pricing and disputes. This website is a collaborative effort of hundreds of local, independent Cable TV providers located throughout the country in communities like ours. By uniting companies, they can work together to achieve more flexibility and better offerings for you at the lowest price possible.


You can submit a trouble ticket here. When you open a ticket, please include name and address on account, account number (if known), and a detailed description of the problem.

Welcome to Troy Cable

Great Service

We are now bringing you all the latest innovations in digital media as it is known today. Our network reliability, customer support and value pricing are a great combination. With our services the amount of information that will be available to you is endless. Please let us know if you need anything. The Troy Cable customer service number is 334-566-3310 and we are always happy to help.

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