AUDIO CONFERENCING

Conduct meetings anytime, anywhere with No-Reservations Audio Conferencing

Collaborate with team members, customers and partners anywhere in the world — instantly — without an operator.

Features:

  • One-click scheduling with Outlook
  • Record and replay conferences
  • Customizable passcodes
  • Online account management and phone controls
  • Cost-Savings - get advanced phones and features for less
  • Roll call/name capture
  • Entry and exit tones
  • Listen only with individual volume controls
  • Lecture mode and Q&A
  • 24/7 Help Desk

WEB CONFERENCING

Simplify meetings online

Connect with colleagues, partners and customers at a low monthly rate.

  • No software, downloads, passcodes or dial-in numbers required
  • One-click connection from desktop and mobile devices
  • Simple and intuitive interface
  • One-click audio and video recording
  • Screen and document sharing
  • Real-time attendance monitoring
  • Live phone and web support

VIDEO CONFERENCING

Collaborate more efficiently with Troy Cable Video Conferencing

Transcoding

Troy Cable's network enables participants with differing speeds and capabilities to easily connect at the highest transmission rate possible

Security

Secure data center protects sensitive company data

HOSTED CALL CENTER (INCLUDING AUTOMATIC CALL DISTRIBUTOR (ACD)

Reduce call center costs

Work virtually anywhere, anytime with a phone and Internet connection.

  • Easy to deploy, manage and maintain
  • Turnkey solution with no hardware, software or start-up costs
  • Easily integrate with NetSuite and Salesforce
  • 24/7 network monitoring and maintenance
  • No maintenance-related downtime
  • Expert technicians, engineers and service professionals provide quick response times
  • Flexible and easy to scale so you can easily expand capacity

HOSTED FAX BENEFITS

Fax anytime, from anywhere

Send and receive faxes online — no fax machines or costly fax servers needed.

Hosted Fax Benefits

  • Flexibility: Send and receive faxes from any device
  • Save money: Never pay for supplies or a dedicated line
  • Get the number you want: Pick local or toll-free
  • Manage documents: Store files in the cloud
  • Privacy: Get faxes to your inbox over a secure connection
  • No hassles: Say goodbye to busy signals, paper jams, expensive supplies and lost faxes

MICROSOFT LYNC INTEGRATION

Keep everyone in the loop with Microsoft® Lync, an easy-to-use program for instant messaging, video conferencing and more

  • Seamlessly connect with the suppliers, partners and customers
  • Stay in touch anywhere
  • Use the device you want
  • Hassle-free communications according to your preference
  • Leverage standards-based HD video
  • Make virtual meetings more effective
  • Easily join meetings

MOBILITY / BYOD INTEGRATION

Create a flexible workplace with a "bring your own device" (BYOD) program

Grant employees access to company resources and services using personally owned smartphones and tablets.

Benefits:

  • Boost productivity
  • Offer employees greater workplace and remote workplace flexibility
  • Support multiple devices and operating systems
  • Improve access to company resources in a safe and secure manner